About Us
Dongguan Lingfei New Energy Technology Co., Ltd. - An Excellent Partner in the New Energy Battery Field
Dongguan Lingfei New Energy Technology Co., Ltd., as an innovative pioneer and powerful enterprise in the new energy battery industry, has deeply engaged in the field of built-in batteries. It has established a good reputation in the market with its excellent production capacity, perfect sales system, and high-quality product services.
In production and manufacturing, the company gathers industry elites. With years of technical precipitation, it has built a mature and advanced built-in battery production system. From strict screening and control of raw materials, precise processes in the production flow, to multiple testing procedures for finished products, every link is implemented in accordance with high standards to ensure that products have stable performance, high safety, and long service life. At present, the company’s products cover built-in batteries for consumer electronics, smart homes, power tools, and other fields, with a wide range of models. Whether it is a common general-purpose product or a customized battery for special customer needs, it can be efficiently produced and supplied.
In terms of sales services, the company has established a professional sales team with strong capabilities and outstanding service awareness. Team members are familiar with market dynamics and customer needs, able to quickly respond to customer inquiries and provide precise product solutions. The company has built a sound sales network, with both wholesale and retail channels running in parallel. Whether it is bulk purchases by large enterprises or零星 purchases by individual consumers, it can achieve efficient docking and timely supply. With a flexible sales model, competitive price system, and high-quality after-sales guarantee, it has established long-term and stable cooperative relationships with many partners, and its products are sold far to domestic and foreign markets.
In the future, Dongguan Lingfei New Energy Technology Co., Ltd. will continue to adhere to the concepts of innovation-driven, quality-first, and service-oriented, continuously increase R&D investment, improve production technology levels, expand product application fields, provide customers with higher-quality, more environmentally friendly, and more efficient built-in battery products, and work hand in hand with partners to jointly promote the vigorous development of the new energy industry.
1. Information We Collect
We collect data necessary for sales, safety compliance, and customer support:
A. Personal Data
– Purchase Details: Name, billing/shipping address, email, phone.
– Payment Information: Credit card details (processed securely via Stripe/PayPal).
– Account Data: Username, password, order history (for registered users).
– Technical Queries: Battery specifications, device compatibility, or safety questions.
– Age Verification: For hazardous materials (e.g., lithium batteries), we may request age confirmation.
B. Non-Personal Data
– Usage Data: IP address, device type, browsing patterns, order tracking.
– Cookies: Session cookies (cart functionality), analytics (Google Analytics), advertising (Facebook Pixel).
2. How We Use Your Information
We use data to:
– Process orders and ship batteries (including customs forms for international shipping).
– Verify identity for hazardous-material compliance (e.g., UN 38.3 lithium battery regulations).
– Send order updates, safety notices, or product recalls (via email/SMS).
– Respond to technical queries about battery performance or installation.
– Improve product offerings based on purchase trends (e.g., demand for EV batteries).
3. How We Share Your Information
We share data with:
– Shipping Partners: UPS/FedEx (for address validation and delivery).
– Compliance Agencies: To certify battery safety standards (e.g., UL, CE).
– Payment Processors: Stripe, PayPal (we do not store full credit card numbers).
– Warranty Providers: For battery warranty claims (serial numbers/purchase proof).
– Battery Recycling Programs: If you opt into recycling services (shared pickup address only).
4. Safety and Compliance
– Hazardous Materials: We collect shipment weight/chemistry data (e.g., Li-ion vs. lead-acid) for safety manifests.
– Age Verification: For high-risk batteries, we may retain age confirmation records to comply with DOT/IATA regulations.
5. Cookies and Tracking
We use:
– Essential Cookies: Maintain cart items during checkout.
– Analytics Cookies: Track popular battery categories (e.g., solar vs. automotive).
– Advertising Cookies: Retarget users who viewed product pages (opt-out via “AdChoices” (https://optout.aboutads.info/)).
6. Data Security
– Payments are PCI-DSS compliant (Level 1).
– Order data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
– Battery safety records are stored in password-protected systems.
7. Your Rights
You may:
– Access or delete order history.
– Opt out of marketing (unsubscribe link in emails).
– Request export of purchase data (e.g., for warranty transfers).
– Contact us at [“privacy@batterypower.com” (mailto:privacy@batterypower.com)] to exercise GDPR/CCPA rights.
8. Retention Period
We retain:
– Orders and warranties: 5 years (for liability claims).
– Payment data: Until transaction completion (processed by third parties).
– Safety manifests: As required by law (minimum 3 years).
9. International Sales
– For EU/UK customers: Data is processed under Standard Contractual Clauses (SCCs).
– Battery safety data may be shared globally for compliance (e.g., with manufacturers in Asia).
10. Children’s Privacy
We do not sell batteries to users under 16. Age-gating is applied to high-voltage/hazardous products.
①服务条款：laws of hongkong
③term of service（服务期限）： One year
④refund&return policy（退款和退货政策）：Non-reason returns are not accepted if your item does not arrive or does not match the description. Find the item in your purchase history and select “Return” or “No item received” within 30 days of delivery (or within the estimated delivery date when the item does not arrive). If there is any product quality problem, contact us to provide videos or pictures of the product that you will receive a reply from us within 48 hours – we will work hard to resolve the problem and refund your money as soon as possible.After confirming product problems, we will arrange a refund within 3 working days.
⑤shipping policy（运输政策）:Shipping place: China Shipping time: Shipping time within 5 days after placing an order: 7-25 days Shipping method: International express delivery
Creative Design
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100% Money Back Guarantee
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Online Support 24/7
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What do we do?
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Our Mission
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History Of Us
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What can we do for you ?
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What Our Customers Says ?
